Delivery & Returns Information
Standard UK Delivery
UK mainland standard delivery will be charged at £3.99 with delivery 3-5 working days after dispatch.
Orders over £50 will be delivered to UK mainland addresses free.
Next day delivery in available for Monday to Friday deliveries for most areas of the UK on orders received before 13.00 and will be charged at £7.99.
Orders dispatched to the following post codes will have slightly longer delivery times -
AB30-AB39, AB41-AB56, BFPO, BT (ALL), DD8-DD10, EI (ZZ75) (ALL), FK8, FK17-FK21, G83, GY (ALL), HS1-HS9, IM (ALL), IV (ALL), JE (ALL), KA27-KA28, KW1, KW10-KW99, PA20-PA99, PH11, PH13-PH15, PH17-PH99, TR21-TR25, ZE (ALL)
We offer a free next day collect in store service.
Deliveries to Europe
Delivery to Europe will be a flat rate of £15 with a maximum weight of 750g. We do not deliver outside Europe at the moment.
Returns and refund
All goods will be quality checked before dispatch and we hope you are totally satisfied with your purchase.
However, you can return or exchange unwanted items up to 14 days after purchase.
Items must be unused and in their original condition (including all labels and tags intact)
For reasons of hygiene, we cannot accept the return of, or refund the cost of, earrings or soft toys.
Before returning any goods for whatever reason, please email us on firstname.lastname@example.org detailing your order number, the item you wish to return and the reason for the return. You will then receive instructions on how to return the item.